Privacy policy.
Effective November 10, 2026. This policy explains how The Structure LLC ("we", "us") handles personal information collected through thestructure.io. Information you share during an engagement is covered by our NDA and engagement letter, not by this policy.
In plain terms.
What we collect
When you write to us through the contact form or by email, we receive what you send: usually your name, email address, company, role and message. We do not ask for sensitive information and ask you not to send confidential documents before an NDA is signed.
Our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) for security and operation. We use Google Analytics 4 to understand in aggregate how visitors use the site (pages viewed, approximate location, device). For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics cookies are off by default.
Why we use it
To answer your inquiry, to prepare and run an engagement you ask for, to keep the site secure, and to understand in aggregate how the site is used. We do not sell personal information and do not share it for advertising.
Who else handles it
Service providers that run the site and our email on our behalf, under their own security and confidentiality terms, and Google, which provides analytics. We may disclose information if the law requires it.
How long we keep it
Inquiries are kept for as long as needed to answer and follow up, and no longer than 24 months unless we start working together; engagement records are kept as the engagement letter and the law require.
Your choices
You can ask us to show, correct or delete the personal information we hold about you by writing to hello@thestructure.io. You can block analytics cookies in your browser settings or with the Google Analytics opt-out browser add-on.
Changes and contact
We will post any change to this policy on this page with a new effective date. Questions: The Structure LLC, Seattle, Washington, hello@thestructure.io.